HomeServiceService Introduction Service Introduction
  • Object

    to provide customers with convenient, valued, secure, professional, considerate and trustworthy service

  • Brand

    6A service - six key moments to contact with customers , the extreme service is A level service

  • Convenient

    24-hour hotline opened, fax, email, QQ, network phone and other channels to accept customer issues, first staff responsible for complain following;

  • Valued

    respond to customers within 1 hour , offer problem-solving solutions and plans in customers' presence;

  • Secure

    Outlets and warranty center all over the domestic provinces and cities, quickly reach the customer site within 24 hours, fast service security;

  • Professional

    1, quickly solve on-site problems, professional customer response, rigorous processing procedure;
    2, train customers with product maintenance, maintenance and operational knowledge;


  • Considerate

    visit customers within 72 hours, caring customers' experience, ensure the normal usage of products;

  • Trustworthy

    issue professional analysis report of products issues, prevent the scene hidden dangers, and provide security services;

  • 400-700-9997-1

    5*8 hours, Monday to Friday 8:30-18:00

  • 0755-86312612

    5*8 hours, Monday to Friday 8:30-18:00

  • 400@invt.com.cn

    5*8 hours, Monday to Friday 8:30-18:00